Terms and Conditions + Privacy Policy

Privacy & Terms and Conditions

Privacy

Privacy Policy

Last Updated: 28 July 2026

  1. Introduction

This Privacy Policy governs the collection, use, storage, disclosure and processing of personal information by Techiezz in connection with the operation of the website located at techiezz.com and the provision of products and services. By accessing the website, placing an order or otherwise interacting with Techiezz, you acknowledge that you have read, understood and accepted the practices described within this Privacy Policy.

Techiezz operates as a sole trader and is committed to processing personal information responsibly and in accordance with applicable data protection legislation, including the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and any other legislation that may apply.

  1. Data Controller

For the purposes of applicable data protection legislation, Techiezz acts as the Data Controller of personal information collected through the website.

Questions regarding this Privacy Policy or the processing of personal information may be directed to:

Email: [email protected]

  1. Information Collected

When customers place an order through the website, Techiezz may collect and process personal information including, but not limited to, the customer’s full name, email address, telephone number, billing address, shipping address and payment information necessary to facilitate payment through PayPal.

Techiezz does not knowingly collect special category personal data or information relating to criminal convictions.

  1. Purpose and Lawful Basis of Processing

Personal information is collected and processed only where a lawful basis exists under applicable legislation.

Personal information may be processed for the purposes of processing customer orders, arranging shipment and delivery of products, communicating with customers regarding purchases, responding to enquiries, complying with legal, taxation or accounting obligations and fulfilling contractual responsibilities.

The lawful bases relied upon may include the performance of a contract, compliance with legal obligations and the legitimate interests of Techiezz where such interests are not overridden by the rights and freedoms of the individual.

  1. Payment Processing

Payments made through the website are processed by PayPal.

Techiezz does not retain complete payment card details. Payment information submitted during checkout is processed in accordance with PayPal’s own privacy practices and security procedures.

  1. Disclosure of Personal Information

Techiezz does not sell, rent, lease, trade or otherwise commercially exploit customer personal information.

Where reasonably necessary for the fulfilment of an order or compliance with legal obligations, personal information may be disclosed to product suppliers, Royal Mail, courier companies, delivery providers, logistics providers or government authorities where disclosure is required by applicable law.

Only the minimum amount of information reasonably required for the relevant purpose shall be disclosed.

  1. International Transfers

Certain suppliers, fulfilment providers or service providers engaged by Techiezz may be located outside the United Kingdom. Consequently, personal information may be transferred internationally to jurisdictions that may not provide an equivalent level of data protection.

Where applicable, reasonable measures shall be implemented to ensure that appropriate safeguards exist for such transfers in accordance with applicable legal requirements.

  1. Data Retention

Personal information shall be retained only for as long as is reasonably necessary to fulfil the purposes for which it was collected and to comply with applicable legal, taxation and accounting obligations.

Where required by law or legitimate business necessity, customer order information may be retained for a period of up to seven years, following which such information shall be securely deleted, anonymised or otherwise disposed of where reasonably practicable.

  1. Data Security

Techiezz implements reasonable technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.

Notwithstanding such measures, no method of electronic transmission, storage or processing can be guaranteed to be entirely secure and Techiezz cannot guarantee absolute security.

  1. Cookies

At the time of publication of this Privacy Policy, Techiezz does not intentionally utilise cookies for analytics, advertising, behavioural profiling or similar tracking purposes.

Should the use of cookies change in the future, this Privacy Policy may be amended accordingly.

  1. Children’s Privacy

The website is not directed towards children under thirteen years of age and Techiezz does not knowingly collect personal information from children under that age.

Where Techiezz becomes aware that personal information has been collected from a child contrary to this Privacy Policy, reasonable steps shall be taken to remove such information where appropriate.

  1. Individual Rights

Subject to applicable law, individuals may have the right to request access to personal information, request correction of inaccurate information, request erasure of personal information, request restriction of processing, object to certain processing activities, request portability of personal information where applicable and lodge a complaint with the relevant supervisory authority.

Requests concerning these rights may be submitted using the contact details provided within this Privacy Policy.

  1. Third-Party Services

The website may contain links to or utilise services provided by third parties. Techiezz accepts no responsibility for the privacy practices, policies, availability or content of any third-party websites, organisations or service providers, and customers are encouraged to review the privacy policies of such organisations independently.

  1. Amendments

Techiezz reserves the right to amend, modify or replace this Privacy Policy at any time without prior notice.

Any amendment shall become effective immediately upon publication on the website. Continued use of the website following publication of any revised Privacy Policy shall constitute acceptance of those amendments.

  1. Contact

Questions concerning this Privacy Policy or the processing of personal information should be directed to:

Techiezz

Email: [email protected]

Terms and Conditions

Terms and Conditions

Last Updated: 28 July 2026

  1. Introduction

These Terms and Conditions (“Terms”) govern the use of the Techiezz website, located at techiezz.com, and all purchases made through the website. By accessing the website or placing an order, you acknowledge that you have read, understood and agreed to be bound by these Terms.

Techiezz operates as a sole trader and reserves the right to update, modify or replace these Terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of the updated Terms.

  1. Website Use

The website is provided for the purpose of allowing customers to browse, purchase and receive information regarding products offered by Techiezz.

Customers agree that they will use the website only for lawful purposes and will not attempt to interfere with the operation, security or availability of the website.

Techiezz reserves the right to refuse access to the website or refuse service to any individual where there are reasonable grounds to do so.

  1. Products and Availability

Techiezz sells technology-related accessories, including but not limited to cables, phone accessories and similar products.

All product descriptions, images, specifications and information displayed on the website are provided for general informational purposes. While reasonable efforts are made to ensure accuracy, Techiezz does not guarantee that all information is completely free from errors, omissions or inaccuracies.

Products are subject to availability, and Techiezz reserves the right to discontinue products, modify product specifications or limit quantities available at any time.

  1. Orders and Contract Formation

When a customer places an order through the website, they are submitting a request to purchase the selected products.

An order shall not be considered accepted until Techiezz has processed and confirmed the order. Techiezz reserves the right to cancel or refuse any order where circumstances reasonably require such action, including but not limited to suspected fraud, incorrect pricing information or product availability issues.

  1. Pricing and Payment

All prices displayed on the website are provided in British Pounds Sterling (£) unless otherwise stated.

Techiezz reserves the right to change product prices at any time. Any price changes will not affect orders that have already been accepted.

Payments are processed through third-party payment providers. Customers are responsible for ensuring that all payment information provided is accurate and that they have appropriate authorisation to use the selected payment method.

  1. Delivery

Techiezz aims to deliver orders within approximately two weeks from dispatch; however, delivery times may vary due to circumstances outside of Techiezz’s reasonable control, including but not limited to courier delays, customs procedures, weather conditions or other external factors.

Techiezz shall not be responsible for delays caused by third-party delivery providers.

Customers are responsible for providing accurate delivery information. Techiezz shall not be responsible for failed deliveries resulting from incorrect or incomplete information provided by the customer.

  1. Refund Policy

Techiezz does not generally accept product returns.

Where a product arrives faulty, damaged or materially different from the product ordered, customers may request a refund by contacting Techiezz and providing suitable evidence, including photographic evidence of the issue.

Refund requests must be submitted within two days of the postage date. Failure to provide sufficient evidence may result in a refund request being declined.

Where a refund request is approved, Techiezz may issue a full refund to the original payment method.

Refund decisions are made on a case-by-case basis and Techiezz reserves the right to investigate claims before issuing any refund.

Nothing within these Terms is intended to remove or restrict any legal rights that customers may have under applicable consumer protection laws.

  1. Order Cancellation

Due to the processing and fulfilment procedures used by Techiezz, customers are not guaranteed the ability to cancel orders after submission.

Customers should carefully review their order details before completing payment.

  1. Faults and Product Issues

Customers must inspect products upon delivery and notify Techiezz of any faults or issues within the timeframe specified in these Terms.

Techiezz will assess reported issues and may request additional information or evidence before determining an appropriate resolution.

  1. Limitation of Liability

To the maximum extent permitted by law, Techiezz shall not be liable for indirect, incidental, consequential or unforeseeable losses arising from the use of the website, purchase of products or inability to use products.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

  1. Third-Party Services

Techiezz may rely on third-party services, including payment processors, delivery providers and suppliers, to provide products and services.

Techiezz is not responsible for the independent actions, policies, availability or performance of third-party organisations.

  1. Website Availability

Techiezz does not guarantee that the website will always be available, uninterrupted or free from errors.

Temporary suspension, maintenance or technical issues may occur without notice.

  1. Intellectual Property

All content, branding, designs, logos, text and materials created or owned by Techiezz remain the property of Techiezz unless otherwise stated.

Unauthorised use of Techiezz materials may result in appropriate action being taken.

  1. Privacy

Personal information collected through the website will be processed in accordance with the Techiezz Privacy Policy.

By using the website and placing an order, customers acknowledge that their information may be processed for the purposes of fulfilling orders, providing services and meeting legal obligations.

  1. Governing Law and Disputes

These Terms shall be governed by and interpreted in accordance with the laws applicable within the United Kingdom.

Any disputes arising from these Terms, the website or purchases made through Techiezz shall first be attempted to be resolved through communication between the parties.

Where a dispute cannot be resolved informally, appropriate legal procedures may be pursued in accordance with applicable law.

  1. Contact Information

For questions regarding these Terms and Conditions, customers may contact Techiezz at:

Email: [email protected]